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Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.  

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Customized folder does not show images in the "large icons" view mode Article rated 2.7/5.0
Question:  I downloaded Folder Marker Pro and applied color to a folder containing image foles. Windows 7 is rhe operating system on this PC. The folder Changed color but now I cannot view the p...
What should I do if I found a bug? Article rated 2.7/5.0
Question: I found a bug in the program. What should I do?   Answer: Please contact us by submitting a ticket with the bug description. We will fix it. 
I want Folder Marker to have new features Article rated 2.8/5.0
Question: I want the next version of Folder Marker to have the ability to...   Answer: Please, contact us by submitting a ticket. We will gladly consider your suggestions for our next release...
I did not recieve my registration key Article rated 2.7/5.0
Question: I did not recieve my registration key. What should I do?   Answer: If you did not recieve a registration key from us it means you may have problems with your mail or our message was...
I lost my registration key Article rated 3.0/5.0
Question: I have bought Folder Marker, but I have lost my registration key. Can I get it again? How much will it cost?   Answer: We will gladly resend your key without additional payment. Ple...
Can I update Folder Marker for free? Article rated 2.6/5.0
Question: If I buy Folder Marker now, will I get new versions for free?   Answer: Yes and no. All future updates within 1 year after your purchase are free for you. After this term you can co...
Using Folder Marker on more than one computer Article rated 3.0/5.0
Question: Does the purchase of one copy of Folder Marker allow you to use it on more than one computer?   Answer: No. Every license of Folder Marker is sold per computer/user basis. It means ...
Language of support service Article rated 2.9/5.0
Question: ???????????Folder Marker????????????   Answer: Please, post your question(s) in English. If your English is poor, please use the Google Translate:  http://translate.google.com/...
Folder Marker displays only one yellow folder Article rated 3.2/5.0
Question: I have installed Free Folder Marker on my Windows Vista/7 computer and there is only one yellow folder that I can see. Is it a bug?   Answer: This is a but that is fixed already. Pl...
My Registration Key is not working Article rated 2.4/5.0
Question: I have purchased Folder Marker. Now I'm trying to enter my Registration Key in the program and everytime I restart it, the message is shown indicating that Folder Marker is not registered! ...
Customized folders are not displayed Article rated 3.0/5.0
Question: I have customized folders on my PC with help of Folder Marker, but they have not seem to be changed. The color of my folders is still yellow. What should I do?   Answer: The issue m...
Folder Marker or Everyday Folder Icons? Article rated 3.2/5.0
Question: I have bought Folder Marker from you. I also have received an e-mail with my order details, but in this e-mail I could not find my registration key. I've spent $19.95 and cannot make the pr...
Does Folder Marker work with Linux? Article rated 3.1/5.0
Question: Does Folder Marker work with Linux?   Answer: Unfortunately, No. Folder Marker is compatible with Windows at the moment. To be more specific, the software can work with Windows XP a...
Do you have any volume discounts? Article rated 3.5/5.0
Question: Do you have any volume discount schemes?   Answer: Yes, we do. Volume discounts for Folder Marker Pro: Number of licenses/units      Unit Price 1-1     ...
Folder Marker does not work in my network environment Article rated 2.7/5.0
Question: I cannot make the program work in my network environment. What should I do?   Answer: Please, make sure that your customized network folder has the similar path:   \\YourPCNa...
Compatibility with other software Article rated 3.1/5.0
Question: I have installed (any software) and now Folder Marker does not work properly or does not work at all. What should I do?   Answer: Unfortunately, we cannot guarantee full compatibili...
Just one yellow folder on Windows 7/Vista in Folder Marker Free! Article rated 3.5/5.0
Question: I have installed free version to try on Windows 7. The program gives me just one yellow folder and NO OTHER COLOUR CHOICES.  I do not intend to pay until I know this will work on...
No right-click menu Article rated 2.9/5.0
Question: When I right-click any folder I cannot see the Folder Marker context menu. What should I do?   Answer: Please, reinstall Folder Marker on your computer. Plus, make sure, you have th...
Do you have any money back guarantee? Article rated 3.3/5.0
Question: Do you have any money back guarantee?   Answer: Yes, we do. We will bring your money back in a 30 days time period if you are not satisfied with any aspect of Folder Marker. Please ...
Folder Marker does not work with Dropbox Article rated 3.4/5.0
Question: I have copied a folder into Dropbox but there is a default colour on another user's PC. The "Make customized folder distributable" option is enabled.   Answer: Unfortunately, Dropbo...
Does Folder Marker work with Mac? Article not rated yet
Question: Does Folder Marker work with Mac OS?   Answer: Unfortunately, No. Folder Marker is compatible with Windows at the moment. To be more specific, the software can work with Windows XP ...
How to color-code files Article not rated yet
Question: Would ever be able to provide colouring for the files themselves within folders? Answer: And we already have such a program. To find more details please follow the link filemarker.net/
How to upgrade from Home to Pro edition Article not rated yet
Question:   I have foldermarker home and want to upgrade to the pro version. Is that possible and what will be the upgrade price? Answer: Yes, it’s possible. Upgrade price is 12.95 US...
Does this work with NAS drives attached to a network? Article not rated yet
Question: Does this work with NAS drives attached to a network? Answer: We have not tested Folder Marker with all the NAS servers. The best way to be sure is to download a trial version of Folder Mar...
I bought a backup CD with Folder Markerю What to do next? Article rated 5.0/5.0
Question: I bought a backup CD with Folder Marker and don’t know what to do next. Answer: If you installed Folder Marker, entered registration key to it, you see your name in the About window, ...
Can Folder Marker customize the Outlook folders Article not rated yet
Q: Can your application customize the OUTLOOK folders as well?   A: Sorry to say, but no. Folder Marker doesn't work with MS Outlook and can't customize it's folders. Our software is used to wo...
 

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