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Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.  

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Customized folder does not show images in the "large icons" view mode Article rated 2.7/5.0
Q: I downloaded Folder Marker Pro and applied color to a folder containing image foles. Windows 7 is rhe operating system on this PC. The folder Changed color but now I cannot view the photos inside w...
What should I do if I found a bug? Article rated 2.8/5.0
Q: I found a bug in the program. What should I do? A: Please contact us by submitting a ticket with the bug description. We will fix it. 
I want Folder Marker to have new features Article rated 2.9/5.0
Q: I want the next version of Folder Marker to have the ability to... A: Please, contact us by submitting a ticket. We will gladly consider your suggestions for our next release. 
I did not recieve my registration key Article rated 2.7/5.0
Q: I did not recieve my registration key. What should I do? A: If you did not recieve a registration key from us it means you may have problems with your mail or our message was blocked by your SPAM ...
I lost my registration key Article rated 3.1/5.0
Q: I have bought Folder Marker, but I have lost my registration key. Can I get it again? How much will it cost? A: We will gladly resend your key without additional payment. Please, send us e-mail wi...
Can I update Folder Marker for free? Article rated 2.7/5.0
Q: If I buy Folder Marker now, will I get new versions for free? A: Yes and no. All future updates within 1 year after your purchase are free for you. After this term you can continue to use the vers...
Using Folder Marker on more than one computer Article rated 2.9/5.0
Q: Does the purchase of one copy of Folder Marker allow you to use it on more than one computer? A: No. Every license of Folder Marker is sold per computer/user basis. It means that if you plan to us...
Language of support service Article rated 3.0/5.0
Q: ???????????Folder Marker???????????? A: Please, post your question(s) in English. If your English is poor, please use the Google Translate:  http://translate.google.com/  
Folder Marker displays only one yellow folder Article rated 3.1/5.0
Q: I have installed Free Folder Marker on my Windows Vista/7 computer and there is only one yellow folder that I can see. Is it a bug? A: This is a but that is fixed already. Please upgrade to the ve...
My Registration Key is not working Article rated 2.3/5.0
Q: I have purchased Folder Marker. Now I'm trying to enter my Registration Key in the program and everytime I restart it, the message is shown indicating that Folder Marker is not registered! What sho...
Customized folders are not displayed Article rated 3.0/5.0
Q: I have customized folders on my PC with help of Folder Marker, but they have not seem to be changed. The color of my folders is still yellow. What should I do? A: The issue may be related to the i...
I've spent $19.95 and cannot make the program work. Article rated 3.2/5.0
Q: I have bought Folder Marker from you. I also have received an e-mail with my order details, but in this e-mail I could not find my registration key. I've spent $19.95 and cannot make the program wo...
Does Folder Marker work with Linux? Article rated 3.1/5.0
Q: Does Folder Marker work with Linux? A: Unfortunately, No. Folder Marker is compatible with Windows at the moment. To be more specific, the software can work with Windows XP and above, x32 and x64 ...
Do you have any volume discounts? Article rated 3.4/5.0
Q: Do you have any volume discount schemes?   A: Yes, we do. Volume discounts for Folder Marker Pro: Number of licenses/units      Unit Price 1-1        ...
Folder Marker does not work in my network environment Article rated 2.7/5.0
Q: I cannot make the program work in my network environment. What should I do?   A: Please, make sure that your customized network folder has the similar path: \\YourPCName\YourFolderName Ple...
Compatibility with other software Article rated 3.1/5.0
Q: I have installed (any software) and now Folder Marker does not work properly or does not work at all. What should I do? A: Unfortunately, we cannot guarantee full compatibility of Folder Marker or...
Just one yellow folder on Windows 7/Vista in Folder Marker Free! Article rated 3.5/5.0
Q: I have installed free version to try on Windows 7. The program gives me just one yellow folder and NO OTHER COLOUR CHOICES.  I do not intend to pay until I know this will work on my comp...
No right-click menu Article rated 2.8/5.0
Q: When I right-click any folder I cannot see the Folder Marker context menu. What should I do? A: Please, reinstall Folder Marker on your computer. Plus, make sure, you have the katest version of Fo...
Do you have any money back guarantee? Article rated 3.3/5.0
Q: Do you have any money back guarantee? A: Yes, we do. We will bring your money back in a 30 days time period if you are not satisfied with any aspect of Folder Marker. Please read our Refund Policy...
Folder Marker does not work with Dropbox Article rated 3.3/5.0
Q: I have copied a folder into Dropbox but there is a default colour on another user's PC. The "Make customized folder distributable" option is enabled. A: Unfortunately, Dropbox ignores the "Deskto...
Does Folder Marker work with Mac? Article rated 3.0/5.0
Q: Does Folder Marker work with Mac OS? A: Unfortunately, No. Folder Marker is compatible with Windows at the moment. To be more specific, the software can work with Windows XP, Vista, 7, 8 and abov...
How to color-code files Article rated 3.0/5.0
Q: Would ever be able to provide colouring for the files themselves within folders? A: Yes. And we already have such a program. To find more details please follow the link filemarker.net/
How to upgrade from Home to Pro edition Article rated 3.0/5.0
Q: I have foldermarker home and want to upgrade to the pro version. Is that possible and what will be the upgrade price? A: Yes, it’s possible. Upgrade price is 12.95 USD. Please, send us a mes...
Does this work with NAS drives attached to a network? Article rated 3.4/5.0
Q: Does this work with NAS drives attached to a network? A: We have not tested Folder Marker with all the NAS servers. The best way to be sure is to download a trial version of Folder Marker from our...
I bought a backup CD with Folder Markerю What to do next? Article rated 3.4/5.0
Q: I bought a backup CD with Folder Marker and don’t know what to do next. A: If you installed Folder Marker, entered registration key to it, you see your name in the About window, and all work...
Can Folder Marker customize the Outlook folders Article rated 3.0/5.0
Q: Can your application customize the OUTLOOK folders as well?   A: Sorry to say, but no. Folder Marker doesn't work with MS Outlook and can't customize it's folders. Our software is used to wo...
I've bought Folder Marker, entered the registration key but it doesn’t work. I see the text “This is only part of icon set...” text. What does it mean? Article not rated yet
Q: I've bought Folder Marker, entered the registration key but it doesn’t work. I see the text “This is only part of icon set. Full icon set contains 60+ icons. Click here and buy full ver...
Does Folder Marker work with FreeCommander? Article not rated yet
Q: I downloaded "Folder Marker Free" and installed it. Normally I am using FreeCommander as file-explorer. I was wondering that Folder Marker Free doesn't work. Can your program work in FreeCommander?...
 

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